Occasionally there is a problem with the browser that needs the temporary files clearing (including problems logging onto certain websites).
The steps to do this are as follows -
1. Open Control Panel.
2. Click Internet Options.
3. From the general tab, click Delete...
4. Choose the options below and click Delete. NB these settings will remove cookies and website stored passwords to rectify problems eg. logging onto websites. Web history (pages visited), cookies and all Internet Explorer stored passwords will be deleted.
5. Click Ok.