How to set up Chambers Technology Support E-mail for the Samsung Galaxy S3

Setting up your Samsung Galaxy S3 with CTS E-mail is very straightforwards and only takes a few minutes.

11 September 2012 How to...  E-mail, Smartphones & Tablets

Samsung Galaxy S3 (Small)Setting up your Samsung Galaxy S3 with CTS E-mail is very straightforwards and only takes a few minutes. The following instructions take you through the process step by step and if you encounter any problems, please make a note of which stage you were at and what happened.

Before you begin

Check that you have network coverage (e.g. try opening a web page using phone's web browser) and if that is OK, carry on.

Setting up E-mail

To set up your CTS E-mail

  1. Tap Applications from the home screen.
  2. Tap Settings.
  3. Scroll down and tap "Accounts and sync".
  4. Tap the "Add account" button.
  5. Scroll down and tap "Microsoft Exchange ActiveSync"
  6. Type your E-mail address.
  7. Type your password.
  8. Tap the "Manual setup" button.
  9. Type "CTS\username" for the domain\username (where username is your CTS username).
  10. Type "mail.ctsltd.net" for the Exchange server
  11. Type the ">" icon to the top right of the screen.
  12. At the "Activation..." prompt, tap the OK button.
  13. After a few moments the Account options will be displayed.
  14. Type the ">" icon to the top right of the screen.
  15. Type "CTS E-mail" as the name to describe this account.
  16. Tap the "Done" button.

In a few minutes CTS E-mail should start to appear.

If you have set up your E-mail but are not able to see new E-mail, check that that Account synchronisation is switched on.

  1. Tap Applications from the home screen
  2. Tap Settings.
  3. Scroll down and tap "Accounts and sync"
  4. Swipe the "Off" button at the top right of the screen so it shows as "On"

If you are still encountering problems, please contact us

Corrections or suggestions