Security Alert - Apple ID Phishing Text Message

In a new variation on the phishing scam, you may receive a text message, claiming to be from Apple Support, with your name and advising that your Apple ID has been deactivated and that you need to confirm the ID to prevent deletion.

11 April 2016 Security  Apple Macs, Security

Keyboard, Coding, Hands - Article

Scammers are always looking for new ways to get information from you and today we have seen a new variation on the phishing scam.

The Scam

The following text message is received on your phone:

Joe Bloggs your Apple ID has been deactivated. To prevent deletion confirm your Apple ID at http://signin-appleuk.com - Support, Apple Inc.

If you follow the link you will be invited to sign into your Apple account through a page that looks identical to Apple's sign in page however on entering your details you will be told your Apple ID has been locked for security reasons and you must now unlock your Apple ID.

You will then be taken to the next page (screenshot below) where you are invited to enter various bits of personal and financial information and should you do so you get returned to the genuine Apple sign in page.

Apple ID Fake Account Verification

What to do

If you receive this text message it should be deleted and you should not follow the link it mentions. 

If you have followed the link and entered your Apple ID and password but have gone no further you should:

  • Sign into your Apple ID (only through the Apple web site) and reset your password.  Do not use the old password and do not use a slight variation of the old password - choose a new and completely different password.

If you have followed the link and entered your Apple ID and password as well as the personal/financial information you should:

  • Contact your credit/debit card issuer and bank as soon as possible to advise them that your account details may have been passed on to someone else.  They will be able to advise you on any further action you should take.
  • You should also sign into your Apple ID (only through the Apple web site) and reset your password.  Do not use the old password and do not use a slight variation of the old password - choose a new and completely different password.

If you have any queries on this matter, please contact us.

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