How to...

Sometimes you need just a bit of a hand with something and so here you can find lots of tried and trusted step by step guides on doing things with your technology.

Networkmen - Article

Microsoft Windows - Article

How to check your Windows PC is up to date

Ensuring your Windows PC is kept up to date with the latest security fixes and features is a vital task helping to protect your computer from viruses, malicious software and hackers.  Checking that it is up to date, only takes a few moments and here we show you how.

19 Jun 2017 • 114 views

Article - Antivirus

How to check your AVG AntiVirus is up to date

Your antivirus application is a vital component in protecting your computer and your information from hackers, viruses and malicious software.  For Windows PCs we will typically recommend AVG and here we show you how you can quickly check that your AVG AntiVirus is up to date.

19 Jun 2017 • 114 views

Article - Hard Drive Platter and Mechanism

How to free up space on your Windows 10 PC

If your Windows 10 PC is telling you that it is running low on space then here we show a quick way to remove the various temporary files and previous versions of Windows that are probably taking up a fair bit of that storage space.

17 Jun 2017 • 114 views

Microsoft Outlook - Article

How to see who is an Chambers Technology Support Email Distribution List using Microsoft Outlook

If you need to know who is in an Email Distribution list, Microsoft Outlook provides you with several ways you can see the membership and here we show you how along with how to address an Email to the list but exclude chosen members.

13 Mar 2017 • 114 views

Microsoft Internet Explorer Logo

How to clear your Internet Explorer Browser Cache

If you are encountering script errors when browsing your usual web sites using the Internet Explorer web browser then the first thing to do is clear your browser cache of the temporary files that are downloaded from the web.  Here we show you how to quickly clear your Internet Explorer browser cache.

25 Oct 2016 • 114 views

Apple Building Logo

Apple Mac Safari Browser doesn't show pages correctly or says web site unavailable

An issue was encountered where the Safari Browser on an Apple Mac would not properly display pages from web sites (e.g. images were missing) or it occasionally reported the site wasn't available.  This problem was resolved by clearing the accepted certificates cache.

12 May 2016 • 114 views

Meridian Law Connected (MLC)

MLC Diary doesn't open at today's date

When using Meridian Law Connected the Diary application should usually open and show the Diary for today however you may find it always starts a number of days behind. 

12 May 2016 • 114 views

Keyboard, Coding, Hands - Article

How to download applications from the Pupillage Gateway

ECHO provides the ability to manage the assessments of applications made through the Bar Council's Pupillage Gateway.  In order for the applications to be assessed they must be downloaded and imported into ECHO Pupillage Assessment Management (PAM) and here we explain how to download the applications.

5 May 2016 • 114 views

Placeholder - Article

How to manage absence types in ECHO

ECHO provides attendance and absence recording and reporting through its HR module.  Also included is the ability to manage the types of absence allowing new types to be created and indicating those that will deduct from an individual's leave entitlement.  Here we show you how to manage absence types in ECHO.

27 Apr 2016 • 114 views

Editor Writing - Article

How to Create an ECHO Form

ECHO forms offer the ability to create electronic forms that can be used for a variety of purposes for example for Employee Annual Appraisals.  Here we explain how to create and issue an ECHO form.

7 Mar 2016 • 114 views

Editor Writing - Article

How to Un-submit an ECHO Form

ECHO forms can be used in various ways and when a form has been submitted it is treated as being signed and finished.  However there can be occasions, for example during appraisals, when a form needs to be un-submitted so it can be amended before being submitted again.  Here we explain how to un-submit an ECHO form.

7 Mar 2016 • 114 views

Microsoft Outlook - Article

How to Easily Search Microsoft Outlook

Search your Outlook Email like a pro with our quick guide on how to track down those missing messages.

11 Jan 2016 • 114 views

Editor Writing - Article

How to set the Look & Feel for ECHO visitors

Yes!  You can now easily customise the look and feel of ECHO for individuals or groups on their behalf and here we show you how.

4 Dec 2015 • 114 views

CJSM - Article

How to check that your CJSM Email address is working

New to CJSM or just need check your account is working?  No worries, CJSM offers a quick and easy way to test your account is up and running.

11 Nov 2015 • 114 views

WWW Concept - Article

How to speed up your Safari browser

Safari is the standard Web browser for Mac computers systems and is also available for Windows PCs. To keep your browser running smoothly we have put together a few hints and tips.

2 Sep 2015 • 114 views

Security - Article

How to change your domain password

Your Windows password is the password you use to log on to your computer. You can help keep your computer more secure by changing your Windows password regularly and by creating a strong password.

28 Aug 2015 • 114 views

Editor Writing - Article

How to I add a new person to the ECHO Directory?

The ECHO Directory provides you with an internal directory of all individuals within your organisation as well as those associated with it.  The Directory is also where you add new people and set which groups they will belong to. Here we show you how to add someone to the ECHO Directory.

28 Jul 2015 • 114 views

Editor Writing - Article

How do I request an new feature or enhancement to ECHO?

We are always looking for ways to enhance and improve the applications we produce and actively encourage you to request new features or make suggestions on how we can improve them.  To help with that process we have a simple plain english request form which you can find here that you can fill in and submit.

28 Jul 2015 • 114 views

Editor Writing - Article

How do I make sure someone will appear on the ECHO Wallchart?

The ECHO Wallchart provides an overview of absence for selected individuals and in this short article we show you how to choose which individuals appear on the wallchart.

27 Jul 2015 • 114 views

Editor Writing - Article

How do I move an ECHO conference booking to another day?

The ECHO Conference Room Manager provides you the ability to schedule and manage use of your conference rooms.  In this short article we show you how to amend an existing conference room booking (for example to move it to another time or day).

27 Jul 2015 • 114 views

CJSM - Article

How to log into CJSM for the first time

The first time you log in to Criminal Justice Secure Mail (CJSM) system there will be a few quick security matters that will need to be dealt with.  In this short article we guide you through this process.

22 Jul 2015 • 114 views

Keyboard Do Not Panic - Article

Do's and Don'ts for a successful upgrade

With software upgrades to computers and devices now a regular occurrence, its important to understand that upgrades provide significant benefits, such as improved security and reliability. We recomend that upgrades should be installed however there are a few importants Do's and Don'ts to bear in mind.

16 Jul 2015 • 114 views

Editor Writing - Article

How to import cases into BarCAT

BarCAT is an easy to use system that allows Chambers to meet it obligations for advising lay clients of their right to complain.  In this short article we show you how to import cases from the LEX Chambers Management System into BarCAT and then notify those solicitors.

25 Jun 2015 • 114 views

Microsoft Outlook - Article

How to archive your email with Outlook 2013

If you need to take a backup of your Chambers Technology Support E-mail then Microsoft Outlook can be used to download the E-mail into a Personal Folder (PST) file. Here were explain how to take a backup of your E-mail using Microsoft Oulook 2013.

25 Jun 2015 • 114 views

Editor Writing - Article

How to change the BarCAT Notification Email Address

When a solicitor indicates that they wish Chambers to notify the lay client of their right to complain, BarCAT will send a notification Email to a designated address.  In this article we show you how to change the notification Email address.

18 Jun 2015 • 114 views

Businessman Figure on Circuit-board - Article

How to manage barristers in BarCAT

BarCAT is an easy to use system that allows Chambers to meet it obligations for advising lay clients of their right to complain.  In this short article we show you how to add, remove and amend barristers in BarCAT.

3 Jun 2015 • 114 views

Compass - Article

How to import an Applicant's Email into the Pupillage Application Manager

The Pupillage Application Manager (PAM) allows E-mails and attachments received from applicants to be imported into and associated with the application.  This short article explains how to import an applicant's E-mail into PAM.

29 May 2015 • 114 views

Microsoft Outlook - Article

How to open a PST file using Microsoft Outlook 2013

A PST file can be used by Microsoft Outlook to store E-mail, Calendar entries, Contacts, Notes and other items of information.  PST files may be used to provide you with additional storage, given to you should you leave Chambers Technology Support and they are also often used in cases to share evidence.  Here we show you how to open a PST file using Microsoft Outlook 2013.

9 Dec 2014 • 114 views

Microsoft Windows - Article

How to access local files when using a Remote Desktop Session

If you use the Remote Desktop service you may wish to work with files on your local computer or to transfer files between the remote service and your local computer.  This short article provides a step by step guide on how to switch on this feature.

9 Sep 2014 • 114 views

Microsoft Windows - Article

How to have a Remote Desktop Session work "fullscreen"

If you use the Remote Desktop service to work on a system when you are elsewhere you may want to change how big the remote desktop application window is either to fill the entire screen or to work as a windows within your desktop.

9 Sep 2014 • 114 views

Microsoft Excel - Article

How to always display the same rows and columns in Microsoft Excel

If you are working with a long Microsoft Excel spreadsheet that has many columns you may find yourself having to go back to the top each time to remind yourself what a column contains.  Excel provides a feature that can always show the same rows and/or columns in addition to those being worked on and here we show you how.

22 Aug 2013 • 114 views

How to clear Internet Explorer Temporary Files

Occasionally there is a problem with the browser that needs the temporary files clearing (including problems logging onto certain websites).

9 Aug 2013 • 114 views

How to switch off the People Pane in Outlook 2010

The People Pane in Outlook 2010 is intended to provide you with a single place to view people in your social network through Outlook however it relies on having a suitable social network set up which often isn't possible.

29 May 2013 • 114 views

How to access another mailbox using Microsoft Outlook

Outlook provides an easy way to view the mailboxes of others so you can retrieve an E-mail, fax or quickly check someone else’s Calendar. There a few ways you can access the contents of a mailbox which we show you here don't forget that access must be granted by the owner of the mailbox beforehand.

11 Apr 2013 • 114 views

How to make a backup of your Chambers Technology Support E-mail using Microsoft Outlook

If you need to take a backup of your Chambers Technology Support E-mail then Microsoft Outlook can be used to download the E-mail into a Personal Folder (PST) file.  Here were explain how to take a backup of your E-mail using Microsoft Oulook 2010.

10 Apr 2013 • 114 views

How do I add network printers to my Mac at Furnival Chambers?

The following provide instructions on how to install the Chambers network printers on your Apple Mac computer.

4 Apr 2013 • 114 views

How to encrypt your Windows PC using TrueCrypt (Video)

A Windows log on password can easily be removed if your computer is lost or stolen so the best way to protect the information it contains is to encrypt its hard drive.

12 Nov 2012 • 114 views

How to encrypt your Windows PC using TrueCrypt (Step by Step)

A Windows log on password can easily be removed if your computer is lost or stolen so the best way to protect the information it contains is to encrypt its hard drive.

10 Nov 2012 • 114 views

How do I dispose of my computer equipment?

At some point, the "modern PC" you bought a few years ago gets pushed aside when a shiny faster new replacement is bought. So what do you do with your old kit? Here we highlight a few options and some things should consider before sending it off the IT graveyard.

6 Nov 2012 • 114 views

How to secure your Blackberry

To properly secure your Blackberry you need to set a strong password and choose to encrypt the device.

24 Oct 2012 • 114 views

Microsoft Windows - Article

How to put back a Windows Desktop that has turned by 90 degrees or is upside down

If you find the display on your Windows PC suddenly rotates itself by either 90 or 180 degrees using the PC becomes a bit difficult however worry not, it is easily sorted.

23 Oct 2012 • 114 views

How to configure Chambers Technology Support E-mail for use with Mac Mail (Imap)

Setting up Mac Mail with Chambers Technology Support is very straightforwards and only takes a few minutes. Here we explain how to do it.

12 Oct 2012 • 114 views

Woman Holding iPad Mini - Article

How to set up an iPhone/iPad with Chambers Technology Support E-mail

Setting up your iPhone or iPad with CTS E-mail is very straightforward and only takes a few minutes. This short article takes you through the process step by step and includes a link to an article where you can also set a passcode to protect your device and your E-mail.

20 Sep 2012 • 114 views

How to create a VPN connection to Chambers Technology Support for Mac OS X

Here we show you how to set up a VPN connection to Chambers Technology Support for Apple Mac running OS X. 

17 Sep 2012 • 114 views

How to set up Chambers Technology Support E-mail for the Samsung Galaxy S3

Setting up your Samsung Galaxy S3 with CTS E-mail is very straightforwards and only takes a few minutes.

11 Sep 2012 • 114 views

How to create a VPN connection to Chambers Technology Support on a Windows PC

In order to access some Chambers Technology Support resources remotely (eg. shared drive and printers) you will need to set up a VPN (virtual private networking) connection.  This short note explains how to setup a VPN connection on a Windows PC

11 Apr 2012 • 114 views