Getting IT Support at Chambers Technology Support
If you need technical support then there are a variety of ways to get in touch with us. You will also find our contact details at the top of each page on this site was well as in the footer of Emails we send you.
27 November 2013 Getting Support
How to get technical support
To get technical support:
- E-mail helpdesk@ctsltd.net
- Call 020 3519 2005
Support is during working hours, 8.30am to 6.00pm Mon-Fri (this may vary occasionally) and if your call isn't answered you will be able to leave a voicemail. If leaving a voicemail you must make sure you include the following otherwise your call-back may be delayed:
- Your name
- Your contact number
- A short description of the issue (e.g. my Email application - Outlook - won't start).
Out of Hours
If you have a genuinely urgent matter outside of the normal hours please use contact details above - Email and voicemail are checked throughout the evening and early in the morning.
It is also worth searching for articles which may resolve your issue or provide you with options for working around the problem until the Helpdesk opens again.
Tags support
- I have received a .switch file attachment, how do I open it?
11 Oct 2013 • 16556 views - How to switch the Samsung Galaxy Tab Master Sync on or off
27 Jul 2015 • 14111 views - VPN connection issues for Virgin Media Superhub users
9 Aug 2013 • 8734 views - Why has my CJSM E-mail bounced back?
8 Feb 2013 • 6105 views - I have received a delivery delayed error message after sending an email
12 Feb 2014 • 5532 views - I am not receiving E-mail on my phone or tablet - what should I do?
11 Sep 2012 • 3084 views - Wi-Fi in Courts - 2015 Update
6 Feb 2015 • 2798 views - I cannot edit the IPv4 properties on a Windows 10 PPTP VPN
10 Aug 2015 • 2555 views - Security Alert - Apple ID Phishing Text Message
11 Apr 2016 • 2517 views - Jargon Buster
8 Sep 2012 • 2263 views