Getting IT Support at Chambers Technology Support
If you need technical support then there are a variety of ways to get in touch with us. You will also find our contact details at the top of each page on this site was well as in the footer of Emails we send you.
27 November 2013 Getting Support
How to get technical support
To get technical support:
- E-mail helpdesk@ctsltd.net
- Call 020 3519 2005
Support is during working hours, 8.30am to 6.00pm Mon-Fri (this may vary occasionally) and if your call isn't answered you will be able to leave a voicemail. If leaving a voicemail you must make sure you include the following otherwise your call-back may be delayed:
- Your name
- Your contact number
- A short description of the issue (e.g. my Email application - Outlook - won't start).
Out of Hours
If you have a genuinely urgent matter outside of the normal hours please use contact details above - Email and voicemail are checked throughout the evening and early in the morning.
It is also worth searching for articles which may resolve your issue or provide you with options for working around the problem until the Helpdesk opens again.
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