Articles with the tag are listed below.

Microsoft Windows - Article

Microsoft Office 365 Subscriptions Explained

We organise various different Office 365 services for our clients and it can be confusing to know what each offers, the differences between them and the costs.  Here we briefly set out to answer just those questions!

17 Jul 2017 • 878 views

Article - Antivirus

How to check your AVG AntiVirus is up to date

Your antivirus application is a vital component in protecting your computer and your information from hackers, viruses and malicious software.  For Windows PCs we will typically recommend AVG and here we show you how you can quickly check that your AVG AntiVirus is up to date.

19 Jun 2017 • 878 views

Microsoft Windows - Article

How to check your Windows PC is up to date

Ensuring your Windows PC is kept up to date with the latest security fixes and features is a vital task helping to protect your computer from viruses, malicious software and hackers.  Checking that it is up to date, only takes a few moments and here we show you how.

19 Jun 2017 • 878 views

Article - Hard Drive Platter and Mechanism

How to free up space on your Windows 10 PC

If your Windows 10 PC is telling you that it is running low on space then here we show a quick way to remove the various temporary files and previous versions of Windows that are probably taking up a fair bit of that storage space.

17 Jun 2017 • 878 views

My hard drive is faulty, can you recover the files from it?

Although many newer computers have Solid State Drives (SSD), many older and new cheaper computers will have a Hard Disk Drive (HDD) to store the Operating System, Applications and your files and folders. The Hard Drive is a mechanical device and can fail for a variety of reasons. In this article we explain a bit more about your hard drive and what we can do if your hard drive has a fault and you need the information recovering from it.

22 May 2017 • 878 views

Article - Antivirus

WannaCrypt Ransomware

You will be undoubtedly aware of the large scale infection of many high profile organisations with a ransomware virus known as WannaCrypt. Ransomware encrypts your files (primarily document files) and then demands a fee for the decryption code. No matter what kind of computer (PC or Mac) or device you are using it is important you are aware of this issue and what you need to be doing.

15 May 2017 • 878 views

Man Laptop Confused - Article

Support and Services Price List

We offer a wide variety of services and flexible ways to be charged for our work.  Here you will find our price list for 2017 which covers the most common support and services we provide.  We have also included the answers to our most Frequently Asked Questions (at the end) on the charges and how they apply.

21 Mar 2017 • 878 views

Microsoft Outlook - Article

How to see who is an Chambers Technology Support Email Distribution List using Microsoft Outlook

If you need to know who is in an Email Distribution list, Microsoft Outlook provides you with several ways you can see the membership and here we show you how along with how to address an Email to the list but exclude chosen members.

13 Mar 2017 • 878 views

CJSM - Article

CJSM Mobile Device Security Policy

This article covers the Mobile Device Security Policy (Mobile Phones and Tablets) for accessing CJSM.

10 Mar 2017 • 878 views

Security - Article

Beefing up your Chambers Technology Support Email Security

Access to your Chambers Technology Support Email is secured by a logon ID and a password but ID's are easy to guess and there are various ways your password could be found out so to deal with possibility, an additional layer of security can be added to your Email account.  Here we explain what this is, why it is needed and how you can get started using it.

27 Jan 2017 • 878 views

Microsoft Internet Explorer Logo

How to clear your Internet Explorer Browser Cache

If you are encountering script errors when browsing your usual web sites using the Internet Explorer web browser then the first thing to do is clear your browser cache of the temporary files that are downloaded from the web.  Here we show you how to quickly clear your Internet Explorer browser cache.

25 Oct 2016 • 878 views

Placeholder - Article

How to manage remuneration history in ECHO

ECHO provides the ability to easily record and report on remuneration for an individual. Different types of remuneration can be created such as Salary, Performance Bonus and Healthcare benfits and how these benefits change over time can be recorded.  Here we explain how to get started with the Remuneration component of ECHO.

10 Aug 2016 • 878 views

Keyboard Do Not Panic - Article

Beware of the fake sign-in websites

Increasingly individuals are being encouraged, usually through an Email or SMS, to sign into a commonly used service (for example their Apple or Google accounts) and the login page is a fake. If you enter your details you will find your account has been compromised as your logon details are passed on to someone else. Here we explain about this kind of attack, what to do to avoid it and what to do if you have fallen victim to it.

5 Aug 2016 • 878 views

Security - Article

Security Alert - Fake Microsoft Sign-In message

You may receive an Email, claiming to be from Microsoft, advising that there has been an unusual signin to your Microsoft account.  This fake message, based on a genuine notification from Microsoft, by its nature encourages you to check this activity but in doing so it directs you to a fake site to log in to your Microsoft account.

12 Jul 2016 • 878 views

CTS Client Satisfaction - Pie Chart

Our Support Service Statistics

Curious about how many requests we deal with or what the results of our client surveys are?  Here you can find various regularly updated statistics on our work and performance.

7 Jul 2016 • 878 views

Article - Antivirus

I am looking for a free virus checker for my Windows PC or Mac, what would you suggest?

No virus checker?  Oh dear, you are inviting trouble especially as there are plenty of free and perfectly good virus checkers out there for your PC or Mac.  Here we highlight three we regularly recommend and look briefly at the pro's and con's against the paid versions.

7 Jun 2016 • 878 views

Article - Spam Folder

I am getting a lot more spam than usual, what's going on?

If you are getting more spam than usual it can seem that something is going wrong somewhere but this is rarely the case and it is usually the result of the technical cat and mouse game played by the spammers.  Here we explain a bit more about what is going on.

7 Jun 2016 • 878 views

Apple Building Logo

Apple Mac Safari Browser doesn't show pages correctly or says web site unavailable

An issue was encountered where the Safari Browser on an Apple Mac would not properly display pages from web sites (e.g. images were missing) or it occasionally reported the site wasn't available.  This problem was resolved by clearing the accepted certificates cache.

12 May 2016 • 878 views

Meridian Law Connected (MLC)

MLC Diary doesn't open at today's date

When using Meridian Law Connected the Diary application should usually open and show the Diary for today however you may find it always starts a number of days behind. 

12 May 2016 • 878 views

Keyboard, Coding, Hands - Article

How to download applications from the Pupillage Gateway

ECHO provides the ability to manage the assessments of applications made through the Bar Council's Pupillage Gateway.  In order for the applications to be assessed they must be downloaded and imported into ECHO Pupillage Assessment Management (PAM) and here we explain how to download the applications.

5 May 2016 • 878 views

Woman Holding iPad Mini - Article

ECHO Wallchart

The ECHO Wallchart provides an organisation with an easily accessible way to see who is away and when. The Wallchart integrates with other components of ECHO to present additional information such as leave entitlements, working hours and restricted leave periods. Employee confidentiality and privacy is protected with using controls which govern what can be seen and by whom.

27 Apr 2016 • 878 views

Placeholder - Article

How to manage absence types in ECHO

ECHO provides attendance and absence recording and reporting through its HR module.  Also included is the ability to manage the types of absence allowing new types to be created and indicating those that will deduct from an individual's leave entitlement.  Here we show you how to manage absence types in ECHO.

27 Apr 2016 • 878 views

Keyboard, Coding, Hands - Article

Security Alert - Apple ID Phishing Text Message

In a new variation on the phishing scam, you may receive a text message, claiming to be from Apple Support, with your name and advising that your Apple ID has been deactivated and that you need to confirm the ID to prevent deletion.

11 Apr 2016 • 878 views

Press Video Cameras - Article

Best of the Web - April 2016

What do you look like with someone else face? Digital evidence what's new? Gove’s legal aid U-turn. Each month we bring you a selection of articles from across the web which we think you will find useful or if nothing else help while a way a few minutes whilst you are waiting for the kettle to boil.

31 Mar 2016 • 878 views

Business Link - Article

What is Blockchain?

With headlines often dominated by Bitcoins, it is Blockchain that is where the real interest and potential is but what is Blockchain? Here we offer a very general explaination of what Blockchain is, why it is important and how it might be used.

30 Mar 2016 • 878 views

Networkmen - Article

Web Tools

Here we have a selection of links to services that provide information about your connection, provider status as well as information about domains and other Internet related details.

11 Mar 2016 • 878 views

Editor Writing - Article

How to Create an ECHO Form

ECHO forms offer the ability to create electronic forms that can be used for a variety of purposes for example for Employee Annual Appraisals.  Here we explain how to create and issue an ECHO form.

7 Mar 2016 • 878 views

Editor Writing - Article

How to Un-submit an ECHO Form

ECHO forms can be used in various ways and when a form has been submitted it is treated as being signed and finished.  However there can be occasions, for example during appraisals, when a form needs to be un-submitted so it can be amended before being submitted again.  Here we explain how to un-submit an ECHO form.

7 Mar 2016 • 878 views

Networkmen - Article

What Is a Firewall and What Does It Do?

A firewall is an essential ingredient in the recipe for successful information security but what actually is a firewall, what does it do and how?

23 Feb 2016 • 878 views

Jump Leads - Article

Downloads

If you are looking for a particular utility or printer drivers for Chambers Technology Support then the downloads area may well have what you are looking for. 

22 Feb 2016 • 878 views

Keyboard Do Not Panic - Article

Getting Started with Remote Support

Remote Support is a means by which we can remotely work with you on your computer and investigate or fixed problems without you needing to hang around waiting for someone to arrive.  Here we explain how it works and how you can get more from the service.

22 Feb 2016 • 878 views

Keyboard, Coding, Hands - Article

Keeping One Step Ahead of the Next Threat

One in three people don't set a password on their phone.  We know you of course have a password on your phone but just in case keeping yourself one step ahead of the next threat or avoiding those currently doing the rounds is all about these few common sense precautions.

11 Feb 2016 • 878 views

Woman Holding iPad Mini - Article

ECHO Conference Rooms

The ECHO Conference Room Manager allows you to book conference resources such as rooms as well as facilities (e.g. telephone conferences).  Here we explain the different types of conference room that are available.

10 Feb 2016 • 878 views

CJSM - Article

Why Does My CJSM Account Keep Locking?

On a day to day basis you may find your CJSM account locked for no particular reason. Here we explain a bit more about what is happening and what you can do.

4 Feb 2016 • 878 views

Keyboard, Coding, Hands - Article

Best of the Web - March 2016

What kind of dog are you?  What is new in the world of Smart Toilets?  Each month we bring you a selection of articles from across the web which we think you will find useful or if nothing else help while a way a few minutes whilst you are waiting for the kettle to boil.

3 Feb 2016 • 878 views

CJSM - Article

I Get an Error When Accessing CJSM Using Google Chrome

The latest update to Google Chrome no longer includes support for older security protocols still in use by the CJSM Web site.  There are a few options to deal with this problem including going back to your previous version of Google Chrome.

26 Jan 2016 • 878 views

Editor Writing - Article

The CTS Web Writers Style Guide

Being consistent in how articles are written lets readers concentrate on what you have written as well as making it easier for you to write your article.  The CTS Web Writers Style Guide provides you with the rules and guidance needed when writing articles for the web.

21 Jan 2016 • 878 views

Security - Article

Beware of the Man in the Middle

"Man in the Middle" attacks are on the rise with fraudsters making a B line straight to your financial staff.  Have you got measures in place to defend against this type of fraud?

14 Jan 2016 • 878 views

Microsoft Outlook - Article

How to Easily Search Microsoft Outlook

Search your Outlook Email like a pro with our quick guide on how to track down those missing messages.

11 Jan 2016 • 878 views

Man Laptop Confused - Article

Is your laptop ready for the Digital Court System?

With the Digital Court Service roll out well under way now may be the time to upgrade your laptop. We have put together a small selection of laptops that will be up to the job.

8 Jan 2016 • 878 views

Pink Ribbon and USB Drive - Article

Hello Digital Court, goodbye Pink Ribbon

The Criminal Justice System Efficiency Programme and in particular the roll out of its Digital Court System initiative means the days of the pink ribbon are numbered and for those affected you need to be taking action now.

8 Jan 2016 • 878 views

Keyboard Do Not Panic - Article

Court Wi-Fi - the Next Chapter

With the majority of Crown and Combined courts across England and Wales now having working Wi-Fi, make sure you have signed up for the service as the Digital Case System is coming and Wi-Fi access is essential.

7 Jan 2016 • 878 views

Editor Writing - Article

How to set the Look & Feel for ECHO visitors

Yes!  You can now easily customise the look and feel of ECHO for individuals or groups on their behalf and here we show you how.

4 Dec 2015 • 878 views

Buyers Guide - Article

Buyer's Guide - Christmas 2016 Techie Stocking Fillers

The festive season is upon us (groan I hear you say) - if you’re looking for that ultimate techie stocking filler or secret Santa, we have scoured the internet to find you the best but quirkiest last minute ideas.

3 Dec 2015 • 878 views

Office 365 things you need to know

Office 365 Boxed VS Subscription

19 Nov 2015 • 878 views

Jump Leads - Article

Buyer's Guide - Portable Phone Chargers

Don’t you just hate it when you’re in the middle of an important text or email on your phone and the battery dies in a serenade of beeps?  Not to worry, we have a selection portable phone charges that will get you up and running again.

19 Nov 2015 • 878 views

CJSM - Article

CJSM Terms & Conditions

Whatever you use CJSM for you are bound by it's terms and conditions but have you actually read them? Do you know what your responsibilities and obligations are?  Not sure? Here you can find links to the Terms & Conditions and we have also highlighted a few things of particular importance.

12 Nov 2015 • 878 views

CJSM - Article

How to check that your CJSM Email address is working

New to CJSM or just need check your account is working?  No worries, CJSM offers a quick and easy way to test your account is up and running.

11 Nov 2015 • 878 views

Businessman Figure on Circuit-board - Article

InfoPoint Items Explained

InfoPoint is a module of the ECHO Intranet and is used to store and organise different bits of information. In this article we explain the different types of information you can store in InfoPoint.

6 Nov 2015 • 878 views

Businessman Figure on Circuit-board - Article

Sample Technology Usage Policy

It is vital that your business has a technology usage policy to protect both the business and staff.  This also helps your staff understand their responsibilities and that the technology is provided for the purposes of the business.  Here you can find a sample technology usage policy which covers the basics and should provide a good starting point when you are looking to put something in place.

8 Sep 2015 • 878 views

How to speed up your Mac

 

If your Mac's incredible speed wore off a long time ago and you now find yourself impatiently tapping the table as you wait for applications to start and documents to load then let us show you a few quick tips for getting rid of that spinning beach ball.

 

2 Sep 2015 • 878 views

WWW Concept - Article

How to speed up your Safari browser

Safari is the standard Web browser for Mac computers systems and is also available for Windows PCs. To keep your browser running smoothly we have put together a few hints and tips.

2 Sep 2015 • 878 views

How to make your Firefox browser go faster

What's the point of having that super-fast Internet connection when your browser is running as slow as dial-up speed?  Here are a few changes that you can make to speed up your Firefox browser.

 

2 Sep 2015 • 878 views

Security - Article

How to change your domain password

Your Windows password is the password you use to log on to your computer. You can help keep your computer more secure by changing your Windows password regularly and by creating a strong password.

28 Aug 2015 • 878 views

5 ways to protect your data

When we lose precious information, whether to a system crash or to hackers, it can feel like we are losing parts of our lives. That's why keeping our data safe and sound is a serious business. The following security tips are a good habit that will help keep your data safe from both an internal malfunction and an external invasion.

26 Aug 2015 • 878 views

Microsoft Windows - Article

I cannot edit the IPv4 properties on a Windows 10 PPTP VPN

With the arrival of Windows 10 there are bound to be a few small problems and one we have encountered is configuring the IPv4 properties of a PPTP connection, in particular being able to configure the default gateway.  In this short article we show how you can adjust these settings.

10 Aug 2015 • 878 views

Free Dictation using your PC or Mac

Dictation has been an essential tool for many professionals looking to turn their thoughts into text and saving their fingers all that work. The power of modern devices means you are probably already carrying around a dictation application in your pocket already but did you know that your computer also includes a free dictation system that lets you talk and it will type? Here were introduce you to three free dictation applications.

6 Aug 2015 • 878 views

Windows 10 - Frequently Asked Questions

With Windows 10 arriving we are starting to get queries about the new operating system, how to upgrade, what it offers and how to do things. To make things easier we have put together this Frequently Asked Questions article along with the answers which we hope you will find useful.

31 Jul 2015 • 878 views

Editor Writing - Article

How do I request an new feature or enhancement to ECHO?

We are always looking for ways to enhance and improve the applications we produce and actively encourage you to request new features or make suggestions on how we can improve them.  To help with that process we have a simple plain english request form which you can find here that you can fill in and submit.

28 Jul 2015 • 878 views

Editor Writing - Article

How to I add a new person to the ECHO Directory?

The ECHO Directory provides you with an internal directory of all individuals within your organisation as well as those associated with it.  The Directory is also where you add new people and set which groups they will belong to. Here we show you how to add someone to the ECHO Directory.

28 Jul 2015 • 878 views

What is your Service Level Agreement for Application Support?

The purpose of our Application Support Service Level Agreement (SLA) is to formalize an arrangement between us and you to deliver specific support services, at specific levels of support, and at an agreed-upon cost. This document is intended to provide details of the provision of application support services to you.

28 Jul 2015 • 878 views

Editor Writing - Article

How do I move an ECHO conference booking to another day?

The ECHO Conference Room Manager provides you the ability to schedule and manage use of your conference rooms.  In this short article we show you how to amend an existing conference room booking (for example to move it to another time or day).

27 Jul 2015 • 878 views

Editor Writing - Article

How do I make sure someone will appear on the ECHO Wallchart?

The ECHO Wallchart provides an overview of absence for selected individuals and in this short article we show you how to choose which individuals appear on the wallchart.

27 Jul 2015 • 878 views

How to switch the Samsung Galaxy Tab Master Sync on or off

If you experience difficulty receiving new Email on your Samsung Galaxy device it may have its Master Sync switched off.  In this article we show you how to check whether or not Master Sync is switched off and how to switch it back on again.

27 Jul 2015 • 878 views

CJSM - Article

How to log into CJSM for the first time

The first time you log in to Criminal Justice Secure Mail (CJSM) system there will be a few quick security matters that will need to be dealt with.  In this short article we guide you through this process.

22 Jul 2015 • 878 views

Businessman Figure on Circuit-board - Article

Must have applications for Legal Practitioners

The number of apps available for busy Barristers is growing with practitioners looking to become more efficient. We take a look at a few of the best legal applications currently available from the Android Play and Apple Stores, covering virtual secretaries to legal libraries.

22 Jul 2015 • 878 views

Keyboard Do Not Panic - Article

Do's and Don'ts for a successful upgrade

With software upgrades to computers and devices now a regular occurrence, its important to understand that upgrades provide significant benefits, such as improved security and reliability. We recomend that upgrades should be installed however there are a few importants Do's and Don'ts to bear in mind.

16 Jul 2015 • 878 views

Windows 10 - reserve your free upgrade today.

Yes it's true, you can get the full Windows 10 version free from July 29, 2015. Reserve today and Micorsoft will inform you when its ready to install.

10 Jul 2015 • 878 views

How to Back Up Your PC/Mac

Regularly backing up your machine is always a good idea. Both Windows and Mac OS X have great built-in backup utilities, so it only takes a few steps to get started.

25 Jun 2015 • 878 views

Microsoft Outlook - Article

How to archive your email with Outlook 2013

If you need to take a backup of your Chambers Technology Support E-mail then Microsoft Outlook can be used to download the E-mail into a Personal Folder (PST) file. Here were explain how to take a backup of your E-mail using Microsoft Oulook 2013.

25 Jun 2015 • 878 views

Editor Writing - Article

How to import cases into BarCAT

BarCAT is an easy to use system that allows Chambers to meet it obligations for advising lay clients of their right to complain.  In this short article we show you how to import cases from the LEX Chambers Management System into BarCAT and then notify those solicitors.

25 Jun 2015 • 878 views

Using Windows XP? You like living dangerously!

It’s time to say goodbye, Windows XP was a great operating system and if you’re still working away with no problems we can understand why you wouldn’t think to change.  However, think again, in April Microsoft officially ended support for its aging operating system that is more than a decade old and with the rate that technology evolves that make it’s obsolete.  

24 Jun 2015 • 878 views

Editor Writing - Article

How to change the BarCAT Notification Email Address

When a solicitor indicates that they wish Chambers to notify the lay client of their right to complain, BarCAT will send a notification Email to a designated address.  In this article we show you how to change the notification Email address.

18 Jun 2015 • 878 views

Social Media, are you on the Pulse?

Do I need to be aware of the latest Social media trends, you ask yourself?  Our modem lives are increasingly become technology driven.

15 Jun 2015 • 878 views

What is Cloud storage and can you trust it?

Cloud storage is the practice of using a network of remote servers hosted on the Internet to store data rather than a local server or a personal computer.

15 Jun 2015 • 878 views

Which version of Windows, Mac, OS or Office are you using?

Instruction on how to find out which version of Windows, Mac or Office your using.

15 Jun 2015 • 878 views

Your Web Browser explained

We all love to Surf the web and this is made possible by Web browsers. Browsers are basically software programs that allow you to search for and view various kinds of information on the Web.  Do you really know everything about your Browsers? Here is the break down;

15 Jun 2015 • 878 views

Google Chrome - Article

How to stop Google Chrome using its built-in PDF viewer

Google Chrome includes a plug-in that downloads and displays PDF documents in the browser window however complex PDF documents may not be displayed correctly. We show you how to stop Google Chrome using its built-in viewer and use the PDF application (e.g. Adobe Reader) on your computer.

12 Jun 2015 • 878 views

Businessman Figure on Circuit-board - Article

How to manage barristers in BarCAT

BarCAT is an easy to use system that allows Chambers to meet it obligations for advising lay clients of their right to complain.  In this short article we show you how to add, remove and amend barristers in BarCAT.

3 Jun 2015 • 878 views

Briefing - Article

What is BarCAT?

BarCAT is a system for ensuring a Barristers' Chambers can easily manage its requirement to ensure that lay clients are informed of their right to complain. The system will ask the instructing solicitor how the client is to be informed of that right and responses can be reported on to demonstrate Chambers' compliance.

3 Jun 2015 • 878 views

Compass - Article

How to import an Applicant's Email into the Pupillage Application Manager

The Pupillage Application Manager (PAM) allows E-mails and attachments received from applicants to be imported into and associated with the application.  This short article explains how to import an applicant's E-mail into PAM.

29 May 2015 • 878 views

Meridian Law Connected (MLC)

Exporting reports in Meridian Law Connected

This article briefly explains how to export a report from Meridian Law Connected.

 

1 May 2015 • 878 views

Is your Windows PC slowly grinding to a halt?...Use these health check tips to improve your machine speed?

The more you use your system it becomes filled with more files/programs and has a natural tendency to slow down and behave oddly so cleaning and regular maintenance is essential.

Below are a few things you can do to improve speed and system performance.

12 Mar 2015 • 878 views

Slow internet browsing on your PC driving you crazy?

Do you think your PC's web browser is slow and sluggish? You've come to the right place. Here we will show you how you can make your browser run faster and more efficiently.

 

12 Mar 2015 • 878 views

Microsoft Excel - Article

Top Excel Tips and tricks to make your life easier.

Once we perform an action in Excel, we tend to use the same method over and over again. There may well be an easier way to perform the same task but it requires time and patience to learn.

11 Mar 2015 • 878 views

How to choose the right printer

There are so many different printers on the market user are spoilt for choice, with such an overwhelming variety it’s a daunting task to find the right printer for you.

11 Mar 2015 • 878 views

Managing messages using rules in Outlook

A rule is an action that Microsoft Outlook runs automatically on incoming or outgoing messages, based on conditions that you have specified.

11 Mar 2015 • 878 views

Wi-Fi in Courts - 2015 Update

An efficient Wi-Fi service in courts is a facility that all Solicitors and Barristers dream of. The majority of Crown and Combined courts across England and Wales now have working Wi-Fi, but how good is it really?

6 Feb 2015 • 878 views

Microsoft Windows - Article

Windows 10 has arrived and it is free! What you need to know first.

On July 29th 2015 Microsoft launched the next version of its Windows Operating System, Windows 10 and along with the welcome return of the Start Menu it will come with a whole range of new features.  Here we highlight just a few of the key features of Windows 10 including the free upgrade.

6 Feb 2015 • 878 views

Microsoft Word - Article

Top Microsoft Word Tips and Tricks

Microsoft Word is one of the most widely used word processing applications available and for all those who use it on a day in day out we have put together 10 time-saving tricks and tips to make your working day a little bit easier.

6 Feb 2015 • 878 views

How to start a remote support session for Mac OS X 10.6.8

We use a service called ISL to let us remotely connect to your computer to help resolve any technical issues for you.  To connect to your computer we ask you to do a few things first and here we show you the steps involved if you are using Mac OS X 10.6.8.

5 Feb 2015 • 878 views

Networkmen - Article

A guided tour of your computer ports

Just take a look at the back of your desktop computer or around the sides of your laptop and you will find a bewildering selection of holes and slots usually accompanied by strange symbols and heiroglyphics next to each.  What each of these is for can often be a mystery so here we are going to provide you with a crash course in what each of these little holes is used for and who knows, possibly open up a whole range for how you use your computer.

3 Feb 2015 • 878 views

How to improve your web searches

The web is big... really really big and if you spend a fair amount of time trying to track things down on it using Search engines it can be a frustrating experience as you wade your way through pages and pages of results looking for something in particular.  Fortunately there are a few simple things you can do to improve your web searching and find what you are looking for quickly and here we show you how.

29 Jan 2015 • 878 views

Tuning your web page titles for Search Engines

Whilst Search Engine Optimisation (SEO) companies can help get your website up the rankings, day to day website management is often in the hands of those often not fully trained in publishing for the web. As a result pages may not be as search engine friendly as they could be.  Here we explain what is the most important thing you can do to make sure your pages are search engine friendly.

26 Jan 2015 • 878 views

How can I keep my data safe?

Keeping your data safe is not only important personally (you don't want to lose your precious photos).  If you are dealing with confidential case information you have a duty to safeguard this data.

23 Jan 2015 • 878 views

What to do if your PGP encrypted PC stops at "bootguard"

If your PC is hard drive encrypted using PGP you may occasionally find it fails to start correctly and stops with "bootguard" showing on the screen.  This may indicate a fault with the PC's hard drive however in most cases we have found that starting the PC from the PGP Recovery Disc fixes the problem and here we explain how.

7 Jan 2015 • 878 views

When printing a PDF document the printer asks for paper or the printed page has areas missing

PDFs produced by photocopiers and applications may produce documents that have page sizes that do not match the paper available to your printer. As a result the PDF may not print and the printer will ask for the correct paper or it will print the PDF but with a portion of the page missing. This problem can be overcome by adjusting the Adobe PDF printing options and here we show you how.

7 Jan 2015 • 878 views

Microsoft Outlook - Article

How to open a PST file using Microsoft Outlook 2013

A PST file can be used by Microsoft Outlook to store E-mail, Calendar entries, Contacts, Notes and other items of information.  PST files may be used to provide you with additional storage, given to you should you leave Chambers Technology Support and they are also often used in cases to share evidence.  Here we show you how to open a PST file using Microsoft Outlook 2013.

9 Dec 2014 • 878 views

Microsoft Windows - Article

How to access local files when using a Remote Desktop Session

If you use the Remote Desktop service you may wish to work with files on your local computer or to transfer files between the remote service and your local computer.  This short article provides a step by step guide on how to switch on this feature.

9 Sep 2014 • 878 views