E-mail

Microsoft Windows - Article

Microsoft Office 365 Subscriptions Explained

We organise various different Office 365 services for our clients and it can be confusing to know what each offers, the differences between them and the costs.  Here we briefly set out to answer just those questions!

17 Jul 2017 • 131 views

Microsoft Outlook - Article

How to see who is an Chambers Technology Support Email Distribution List using Microsoft Outlook

If you need to know who is in an Email Distribution list, Microsoft Outlook provides you with several ways you can see the membership and here we show you how along with how to address an Email to the list but exclude chosen members.

13 Mar 2017 • 131 views

Security - Article

Security Alert - Fake Microsoft Sign-In message

You may receive an Email, claiming to be from Microsoft, advising that there has been an unusual signin to your Microsoft account.  This fake message, based on a genuine notification from Microsoft, by its nature encourages you to check this activity but in doing so it directs you to a fake site to log in to your Microsoft account.

12 Jul 2016 • 131 views

Article - Spam Folder

I am getting a lot more spam than usual, what's going on?

If you are getting more spam than usual it can seem that something is going wrong somewhere but this is rarely the case and it is usually the result of the technical cat and mouse game played by the spammers.  Here we explain a bit more about what is going on.

7 Jun 2016 • 131 views

Microsoft Outlook - Article

How to Easily Search Microsoft Outlook

Search your Outlook Email like a pro with our quick guide on how to track down those missing messages.

11 Jan 2016 • 131 views

How to switch the Samsung Galaxy Tab Master Sync on or off

If you experience difficulty receiving new Email on your Samsung Galaxy device it may have its Master Sync switched off.  In this article we show you how to check whether or not Master Sync is switched off and how to switch it back on again.

27 Jul 2015 • 131 views

Microsoft Outlook - Article

How to archive your email with Outlook 2013

If you need to take a backup of your Chambers Technology Support E-mail then Microsoft Outlook can be used to download the E-mail into a Personal Folder (PST) file. Here were explain how to take a backup of your E-mail using Microsoft Oulook 2013.

25 Jun 2015 • 131 views

Managing messages using rules in Outlook

A rule is an action that Microsoft Outlook runs automatically on incoming or outgoing messages, based on conditions that you have specified.

11 Mar 2015 • 131 views

Microsoft Outlook - Article

How to open a PST file using Microsoft Outlook 2013

A PST file can be used by Microsoft Outlook to store E-mail, Calendar entries, Contacts, Notes and other items of information.  PST files may be used to provide you with additional storage, given to you should you leave Chambers Technology Support and they are also often used in cases to share evidence.  Here we show you how to open a PST file using Microsoft Outlook 2013.

9 Dec 2014 • 131 views

Manually adding an Exchange account to Outlook

This article provides a step by step guide to manually addingh an Exchange 2013 account to Outlook 2013.  Before you begin, you must ensure you have all the settings required.

3 Sep 2014 • 131 views

Security - Article

How to spot fake E-mail messages

Those keen to get you to divulge your personal/financial information are always looking for new ways to get you reading and responding to their E-mails. Spam filters do a great job and will block the majority of spam and fake messages but inevitably some still gets through. Here we explain some of the things to look for to help you spot the fake messages from the genuine.

15 Jul 2014 • 131 views

Emails with ZIP file attachments keep getting quarantined

The CTS message filtering/security system has been configured so that all E-mails with ZIP files attached are quarantined - i.e. they are held within the spam filtering system and not delivered to your mailbox.

26 Feb 2014 • 131 views

Keyboard Do Not Panic - Article

An email I am expecting has not arrived

Email is an essential service however if an Email you were expecting hasn't arrived there are a few things you can quickly check before asking us to investigate.

12 Feb 2014 • 131 views

I have received an email with lots of attachments. Do I have to save them all one at a time?

If using Outlook, they can all be saved at once to a folder of your choosing very easily.

12 Feb 2014 • 131 views

I have received a delivery delayed error message after sending an email

You have received a message saying "Delivery Status Notification (Delay)" after receiving a message.  What next?

12 Feb 2014 • 131 views

My email(s) have disappeared

It is very troubling when emails disappear.  It can lead to suspicions including that there is a fault with the email server or that a hacker or other person has accessed your account, but this is very rarely the case. 

12 Feb 2014 • 131 views

Webmail or another website looks strange or only the light version of webmail now available

If your Internet Explorer browser has updated itself to version 11, this forces Exchange 2010 webmail to display in the 'light' version with less options and other websites to display strangely. 

2 Jan 2014 • 131 views

Security - Article

I have received a .switch file attachment, how do I open it?

Received an Email with a .switch file attachment but your computer can't open it?  Switch is a secure Email service and there are a couple of options for working with these attachments.

11 Oct 2013 • 131 views

Security - Article

Gone Phishing - How to avoid being caught hook, line & sinker

For those who are late to class "phishing" is the use of fraudulent (but plausible looking) emails and websites which try to persuade the gullible to hand over their bank or credit card details to criminals.� Here we briefly explain how to recognise the phishing attempts and you need to be doing to prevent them getting to you.

2 Sep 2013 • 131 views

How to switch off the People Pane in Outlook 2010

The People Pane in Outlook 2010 is intended to provide you with a single place to view people in your social network through Outlook however it relies on having a suitable social network set up which often isn't possible.

29 May 2013 • 131 views

How to access another mailbox using Microsoft Outlook

Outlook provides an easy way to view the mailboxes of others so you can retrieve an E-mail, fax or quickly check someone else’s Calendar. There a few ways you can access the contents of a mailbox which we show you here don't forget that access must be granted by the owner of the mailbox beforehand.

11 Apr 2013 • 131 views

How to make a backup of your Chambers Technology Support E-mail using Microsoft Outlook

If you need to take a backup of your Chambers Technology Support E-mail then Microsoft Outlook can be used to download the E-mail into a Personal Folder (PST) file.  Here were explain how to take a backup of your E-mail using Microsoft Oulook 2010.

10 Apr 2013 • 131 views

What to do if CTS E-mail isn't being automatically forwarded to your personal account

If you have E-mail automatically forwarded from your CTS account to your personal E-mail account and messages do not appear to be being forwarded there are a few things you can check before getting in contact with us.

7 Nov 2012 • 131 views

How to configure Chambers Technology Support E-mail for use with Mac Mail (Imap)

Setting up Mac Mail with Chambers Technology Support is very straightforwards and only takes a few minutes. Here we explain how to do it.

12 Oct 2012 • 131 views

Pink Ribbon and USB Drive - Article

What are the attachment size limits for our E-mail?

All E-mail systems place a limit on the total size of the items attached to a single message.  These limits will vary depending on the E-mail system and how it has been configured by its administrators/providers.  Here we explain more about attachment limits and what to do if you are encountering such problems.

23 Sep 2012 • 131 views

Woman Holding iPad Mini - Article

How to set up an iPhone/iPad with Chambers Technology Support E-mail

Setting up your iPhone or iPad with CTS E-mail is very straightforward and only takes a few minutes. This short article takes you through the process step by step and includes a link to an article where you can also set a passcode to protect your device and your E-mail.

20 Sep 2012 • 131 views

Woman Holding iPad Mini - Article

I am not receiving E-mail on my phone or tablet - what should I do?

If E-mail to your smartphone has stopped or is only working intermittently there are a few basic checks you can easily do yourself.

11 Sep 2012 • 131 views

How to set up Chambers Technology Support E-mail for the Samsung Galaxy S3

Setting up your Samsung Galaxy S3 with CTS E-mail is very straightforwards and only takes a few minutes.

11 Sep 2012 • 131 views

Keyboard Do Not Panic - Article

My email address is being used to send out spam, what should I do?

Getting an avalanche of "undeliverable" Email messages from strangers may give the impression that your E-mail account or the E-mail system has been "hacked".  Often this isn't the case and here we explain a bit more about what is going on and how we deal with such problems.

10 Apr 2012 • 131 views